Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement.
AsDiTech
Dieter Buchmann
Schloss Street 24
72160 Horb am Neckar
Germany
E-mail:
aichat-order@chatai2026.com
You can declare your cancellation, for example, by email.
Additionally, an electronic cancellation function is available on our website:
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you effectively cancel this contract, we will reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.
For this refund, we will generally use the same payment method that you used for the original transaction, unless something else has been expressly agreed with you.
You will not be charged any fees for this refund.
Special features of digital content
AI Chat 2026 will be provided as digital content and will not be delivered on a physical data carrier.
The statutory right of withdrawal may expire before the end of the fourteen-day withdrawal period under the statutory conditions.
The right of withdrawal in the case of a contract for the provision of digital content not stored on a physical data carrier may expire prematurely, in particular if
- You have expressly agreed that the performance of the contract will begin before the expiry of the withdrawal period,
- You have confirmed that you are aware that by giving your consent you will lose your right of withdrawal once the contract has been fulfilled.,
- You have been provided with a confirmation of the contract in accordance with legal requirements and
- The provision of the digital content then began.
The necessary explanations will be obtained during the ordering process, if required.
If the right of withdrawal has effectively expired under these conditions, there is no longer a right of withdrawal simply because the software has already been downloaded, installed or activated.
Statutory rights due to a defective digital product remain unaffected.
No compensation for the value of digital content
If a contract for the provision of digital content not stored on a physical data carrier is effectively revoked, in principle no compensation is payable for the digital content provided up to the point of revocation.
Sample cancellation form
If you wish to cancel the contract, you can use the following template. Using this form is not mandatory.
Sample cancellation form
To:
AsDiTech
Dieter Buchmann
Schloss Street 24
72160 Horb am Neckar
Germany
E-mail:
aichat-order@chatai2026.com
I/We (*) hereby revoke the contract concluded by me/us (*) for the provision of the following digital content:
____________________________________________
Ordered on / Contract concluded on (*):
____________________________________________
Consumer name(s):
____________________________________________
Address of the consumer(s):
____________________________________________
E-mail address:
____________________________________________
Date:
____________________________________________
Signature of the consumer(s) (only for notifications on paper):
____________________________________________
(*) Delete as appropriate.
Electronic revocation
You can submit your cancellation electronically via the following page:
After successful submission, you will receive an email confirmation of receipt with the date and time of receipt.
Questions about cancellation
For questions regarding a cancellation, an order, or a refund, please contact us at:
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